Last Updated: October 20th, 2026

Southern California Recovery Centers (“SCRC,” “we,” “us,” and “our”), along with our affiliates, is committed to maintaining the privacy and security of your personal information. This Privacy Policy (“Policy”) describes how we collect, use, disclose, or otherwise process personal information in connection with providing our services (the “Services”), which includes when you visit our website at socalrecovery.com or any other site that posts this Policy (the “Website”), or when you otherwise interact with us directly or indirectly. This Policy does not apply to personal information collected about job applicants or employees.

HOW THIS POLICY RELATES TO YOUR PROTECTED HEALTH INFORMATION

This Policy does not replace or modify our Notice of Health Information Privacy Practices, which applies to protected health information governed by separate federal and state laws, including the Health Insurance Portability and Accountability Act (“HIPAA”). For information about how we handle your protected health information, please review our Notice of Health Information Privacy Practices, which appears below our Privacy Policy on this page. If there is a conflict between this Policy and our Notice of Health Information Privacy Practices, our Notice of Health Information Privacy Practices controls with respect to protected health information regulated by HIPAA.

1. INFORMATION COLLECTED

In this Policy, “personal information” or “personal data” refers to any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual. The personal information we collect about you depends on your relationship with us. We may collect personal information directly from individuals in person, over the phone, or through our Website (e.g., when you use our Website forms or live chat), from third parties that provide your information with your authorization or otherwise on your behalf, and from third-party analytics and advertising partners. The personal information we collect includes the following:

Contact details such as name, email address, phone number, and mailing address;
Insurance information, such as health insurance carrier, member identification number, group number, and related insurance details;
Sensitive personal information such as health data;
Communications, including messages, inquiries, and other content submitted through our Website forms and live chat;
Inferences drawn from any of the information listed above to create a profile about you reflecting your preferences, characteristics, behavior, and attitudes;
Any other information you provide to us in connection with our Services.

We may also collect personal information automatically using various tracking technologies on our Website. The information collected by these tracking technologies may include IP address and geolocation information as well as information about your device and web browser. See further information in the section below called “Cookies & Tracking Technologies.”

By submitting or otherwise providing us with any personal information about another individual, you represent and warrant that you have provided all notices and obtained all permissions, consents, and authorizations necessary under applicable law to disclose that individual’s personal information to us and to permit our collection, use, and disclosure of such information as described in this Policy.

2. COOKIES AND TRACKING TECHNOLOGIES

We use first-party and third-party cookies and similar technologies (referred to collectively herein as “cookies” or “tracking technologies”) to collect information about your use of and interaction with our Website. The information collected by these tracking technologies may include IP address, geolocation data, browser and device characteristics, operating system, language preferences, referring URLs, information about how and when you use the Website, and other technical details. We may use some or all of the following types of cookies:

Strictly necessary cookies. These are cookies that are required for the operation of the Website. They cannot be turned off in our systems.
Functional or preference cookies. These cookies provide enhanced functionality and personalization. They remember choices you make and are used to recognize you when you return to the Websites.
Statistics cookies. These cookies may be set by us or by third-party partners to allow us to count visits and traffic sources so we can measure and improve the performance of our Website. They help us to know which pages are the most and least popular and see how visitors move around the site.
Marketing cookies. These cookies may be set by us or by our third-party advertising partners. They are used to track your online activity and deliver personalized advertisements. They may be used by third parties to build a profile of your interests and show you relevant ads on other sites. They may make advertising more relevant to you, limit how often you see an ad, and help measure the effectiveness of advertising campaigns, including across devices and over time.

We use Google Analytics, to collect information such as the number of visitors to our Website, the webpage that referred visitors to our Website, and the pages visitors view on our Website. You can opt-out of Google Analytics by downloading Google’s Opt-Out Browser Add-on. We also use Google Ads, marketing and conversion tracking features, to advertise our Services. When you visit our Website, Google may place cookies or read existing cookies on your browser to collect information about your browsing activity. Third-party vendors, including Google, use this information to show our ads on sites across the internet. Google and other third-party vendors use cookies and device identifiers to serve ads to you based on your past visits to our Website. You may opt out of personalized advertising by Google by visiting Google’s Ads Settings at https://adssettings.google.com. On mobile devices, you may adjust your device’s advertising identifier settings to limit ad tracking. Please note that not all third parties that provide our website technologies are listed by name in this section.

Some Internet browsers have “Do Not Track” or “DNT” features which, when turned on, send a signal to the website that the individual visiting the website does not wish to be tracked. Our Website does not honor DNT signals. However, you can control your cookie preferences in the settings of your Internet browser or using our cookie preference center. Additionally, information regarding our response to the Global Privacy Control (“GPC”) signal can be found below under the section titled “Privacy Rights Based on Residency.”

3. INFORMATION USE

Depending on your interaction with us and our Services, we may use your personal information to:

Provide and Improve Our Services. Provide, activate, operate, maintain, develop, enhance, improve, and manage our Services, monitor and analyze trends, usage, and activities, and perform services requested by you.
Respond to You. Provide technical, product, and other support and respond to your requests, inquiries, comments, concerns, and provide customer support. We may record and process communications for training, quality assurance, and administrative purposes.
Service Communications. Notify you about changes, updates and other announcements related to our Services and send you technical notices, updates, security alerts, support messages, and other transactional or relationship messages.
Personalize Your Experience. Customize our offerings and present you with tailored content, and otherwise personalize your experience while using our Services.
Safety and Security. For safety and security, including to detect, prevent, or protect against fraud, unethical or illegal activities, identity theft, security incidents or cyber attacks, and harm to rights, property or safety of our users or others.
Advertising and Marketing. Provide you with advertising, promotional messages, and other information about our Services.
Research and Development. Conduct research and development, compile analytics, conduct industry and market research, develop and improve Services, and other purposes consistent with our legitimate business needs.
Audit and Legal Compliance. Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities, audit our internal processes for compliance with legal and contractual requirements and internal policies, or enforce the terms and conditions that govern the Website.
Corporate Transactions. Complete a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy
Other Reasons. Perform any activity that you otherwise provide us your consent to perform, as described at the point of collection of your personal information.

We may also combine or aggregate personal information or anonymize it in such a way that you may not reasonably be re-identified and may use such anonymized information for any purpose permitted by law. In such case, we commit not to attempt to reidentify the information.

4. INFORMATION DISCLOSURE

We may share your personal information with third parties as described below.

Disclosures to our Vendors and Service Providers. To assist us in providing our Services, we may share personal information with vendors or service providers, such as those providing website hosting, business analytics, advertising, and professional services to us.
Disclosures to Analytics and Advertising Partners. We do not “sell” personal information as that term is traditionally defined, but our use of certain third party analytics and advertising providers and social media companies may constitute a “sale” or “sharing of personal information for cross-context behavioral advertising” or “targeted advertising” as those terms are defined under certain privacy laws. The personal information disclosed in this manner may include, for example, device identifiers, IP address, and browsing and purchase history. These partners use this information to provide us with analytics and digital advertising services and may also use it for their own purposes. See further discussion below in the section titled “Privacy Rights Based on Residency.”
Disclosures to Affiliates. We may share personal information with our affiliated companies.
Business Transfers. If we are involved in a merger, acquisition, or other corporate transaction, we may share your personal information during the diligence process with counterparties and others assisting with the transaction, as well as with a successor as part of such a transaction. We may also share your personal information pursuant to a financing arrangement or event of bankruptcy.
Legal Requirements. We may also share personal information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, including to cooperate with law enforcement, (ii) protect and defend our rights or property, (iii) prevent fraud, (iv) act in urgent circumstances to protect the personal safety of individuals or the public, or (v) protect against legal liability.
Consent. We may also share your personal information with other third parties pursuant to your consent to do so. These parties may include health care providers, pharmacies, or insurers.

5. PRIVACY RIGHTS BASED ON RESIDENCY

the privacy rights listed below with respect to the personal information we maintain about you. Please note that these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

Right to Confirm / Access / Know. You may have the right to request access to and obtain copies of personal information that we hold about you, including details relating to the ways in which we collect, use, and share your information. You may also have the right to obtain a list of the categories of third parties to which we have disclosed or sold your personal information. Residents of California have the right to know the categories of personal information we have collected about them, the categories of sources from which the personal information is collected, the categories of personal information sold, shared, or disclosed, the business or commercial purpose for selling, sharing, or disclosing the personal information, and the categories of third parties to whom we have sold, shared, or disclosed their personal information. California’s “Shine the Light” law also permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes.
Right of Portability. You may have the right to receive a copy of the personal information we hold about you in a portable format and to request that we transfer it to a third party.
Right to Delete. You may have the right to request that we delete personal information we maintain about you.
Right to Correct. You may have the right to request that we correct inaccurate personal information we maintain about you.
Right to Withdraw Consent. You may have the right to withdraw your consent to the processing of your personal information.
Right to Opt-Out. You may have the right to opt-out of certain uses of your personal information such as for (i) targeted advertising, (ii) “sale” or “sharing” for cross-context behavioral advertising, or (iii) profiling or automated decision-making activities that result in a legal or similarly significant effect on you. We do not engage in (iii), but you can opt-out of uses (i) and (ii) by adjusting your cookie settings in our Opt-Out preferences center on our Website, available at https://socalrecovery.com/opt-out-preferences/. Additionally, if you visit our Website with the Global Privacy Control opt-out preference signal enabled, where required by law, that signal will be treated as a request to opt-out of “sale,” “sharing,” and targeted advertising. Please note your request may apply only to the browser from which you submit the request.
Right to Appeal. You may have the right to appeal our decision if we decline to process your request in part or in full. You can do so by replying directly to our denial. If you are not satisfied with our response to your appeal, you may contact your state Attorney General.

Requests to exercise these rights may be made using the contact information listed at the end of this Policy or as otherwise set forth in this section. Only you, or as permitted by law, a person that you authorize to act on your behalf, may make a request related to your personal information. To fulfill certain requests, we must verify your identity and you may be required to provide sufficient information for us to reasonably verify that you are the person about whom we collected personal information or that the requestor is authorized to act on your behalf. We will not discriminate against you for exercising your privacy rights.

6. ADDITIONAL DISCLOSURES FOR CALIFORNIA RESIDENTS

This section provides additional disclosures for residents of California, as required by the California Consumer Privacy Act, as amended by the California Privacy Rights Act (the “CCPA”). The information we collect varies based on our relationship with you.

CCPA Categories of Personal Information We Collect and How We Collect Them

We collect the following categories of personal information about California consumers. This information may be, or have been, collected directly from you, automatically when you use our Services, through third parties, or from publicly available sources.

Identifiers, including real name, alias, postal address, unique personal identifier, online identifier, IP address, email address, or other similar identifiers.
Personal Information described in Cal. Civ. Code § 1798.80(e), including name, signature, address, telephone number, credit card number, debit card number, or other financial information, or medical information.
Characteristics of protected classifications under California or federal law, including age and date of birth, gender, medical condition, or disability.
Internet or other electronic network activity information, including internet or other similar activity, browsing history, search history, or information about a consumer’s interaction with our Website.
Geolocation data, including location data inferred from device or IP address.
Audio, electronic, visual, thermal, olfactory, or similar information, including photos or videos, or audio recordings of customer calls or support calls.
Inferences used to create a profile reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, or attitudes.
Sensitive Personal Information, including device precise geolocation, and information concerning an individual’s health. We do not use sensitive personal information to infer characteristics about consumers.

Use and Disclosure of CCPA Categories of Personal Information

We use the personal information we collect for the business and commercial purposes described in the “Information Use” section above. We also disclose the personal information we collect as described in the “Information Disclosure” section above.

CCPA Categories of Personal Information Sold or Shared

Under the CCPA, a “sale” of personal information does not necessarily involve an exchange of money. Instead, a sale also includes disclosures of personal information to third parties who may use the information for their own purposes, such as analytics and advertising partners. Similarly, under California law, “sharing” personal information refers to disclosing personal information to third parties for cross-context behavioral advertising. Per these definitions, we may sell and share the following categories of personal information to third party analytics and advertising partners:

Identifiers
Personal Information described in Cal. Civ. Code § 1798.80(e)
Internet or other electronic network activity information
Geolocation data
Inferences
Sensitive Personal Information

Privacy Rights for California Residents Relating to Your Personal Information

Please refer to the “Privacy Rights Based on Residency” section above for information regarding the rights you have with respect to your personal information and how to exercise them.

7. COMMUNICATION PREFERENCES

You may opt-out of receiving promotional or marketing communications from us at any time by using the “unsubscribe” link in the email you receive or otherwise contacting us using the contact information listed below. Please note we may continue to send you other non-marketing communications related to your relationship with us.

8. DATA SECURITY

We maintain reasonable organizational, technical, and administrative measures designed to protect personal information against unauthorized or illegal access, destruction, use, loss, modification, or disclosure. We make reasonable efforts to provide a level of security appropriate to the risk associated with the processing of personal information, however, no data transmission or storage system is guaranteed to be 100% secure in all circumstances.

9. DATA RETENTION

We retain the personal information described in this Policy for as long as needed to satisfy the purpose for which it was originally collected or for which there is a legitimate business purpose. We determine the retention period for each category of personal information based on: (i) the length of time we need to retain the information to achieve the business or commercial purpose for which it was obtained, (ii) any legal or regulatory requirements applicable to such information, (iii) internal operational needs, and (iv) the need for the information based on any actual or anticipated investigation or litigation. We may also maintain certain personal information that has been de-identified for an indefinite period of time. This information is no longer considered personal information under applicable law and we commit not to attempt to reidentify such information.

10. INTERNATIONAL USERS

SCRC operates in the United States. By using our Services, you acknowledge and agree that your personal information may be transferred, stored, and/or processed by us or our service providers in a country other than your country of residence, including but not limited to the United States, where laws regarding processing of personal information may be less stringent than the laws of your country of residence.

11. CHILDREN’S PRIVACY

Our Services are not intended for children or individuals otherwise under 18 years of age. We do not knowingly collect any personal information from or about children or individuals under the age of 18, nor do we knowingly disclose personal information of children or individuals under the age of 18 to third parties for valuable consideration or for cross-context behavioral advertising. If we learn we have collected or received personal information from a child or individual under the age of 18, we will make reasonable efforts to delete that information. If you believe we might have any information from or about a child or individual under the age of 18 and you would like us to delete it, please contact us using the contact information at the end of this Policy.

12. LINKS TO OTHER WEBSITES

For practical reasons and for your information, our Website may contain links to other websites. We exercise no control over such other websites and we are not responsible for the content thereon. This Policy does not apply to third party websites, and we recommend that you review the online privacy policy of any website you visit to determine how the website operator handles personal information collected through its website.

13. CHANGES TO THIS POLICY

We may update this Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. If we make updates, we will post the updated version on this page and indicate the date the Policy was last updated. We encourage you to review this page from time to time to check for updates. By using the Services after changes to the Policy have occurred, you are deemed to have accepted such changes.

14. CONTACT INFORMATION

If you have questions or concerns regarding this Policy or wish to exercise your privacy rights, please contact us at:
Southern California Recovery Centers
34249 Camino Capistrano
Capistrano Beach, CA 92624
info@socalrecovery.com